Who We Are

We are Rigid Host and we are your one-stop solution for all your hosting needs. We are committed to secure your data, describe what we collect, how we will use, disclose and share these data. By using our services, you agree to the usage of the data that we gathered in accordance with our Privacy Policy. The purpose of this Privacy Policy is to empower you to understand what information of yours is congregated and how we can possibly use or share this information, and how you can correct imprecisions in the information. Our Privacy Policy also explains what we do and how you want your information to be used and collected.

How We Gather Information

Information You Provide

We collate a range of information when you register with the ‘site’ (Rigid Host), such as your name, email, company name, contact number and the like. When you sign up with us, you are no longer anonymous to us. We will record this to our system including your IP address, browser, and software and hardware attributes.

Whenever you use our services, we offer cookies that will automatically identify your browser – we do this to enhance our services for you. Also, if you ever send us messages, comment on our blogs, publish content, and transmit information through our site, we preserve these data to process and respond to your inquiries and improve our services for you.

Usage of Information

We only use your personal information for the purposes enclosed in our Privacy Policy. Additional purposes aside from the aforementioned are:

  • To communicate with you
  • To avoid redundancy or repetition of entering your personal information
  • Make you use our services
  • Analysis, to retain or improve our services for you
  • To ensure functionality of our network and site
  • To come up with new services
  • To respond to inquiries and requests from our users

Disclosing your Information

As mentioned, we protect and secure your data, especially the personal information you provide for us. However, as stated in our Privacy Policy, we can disclose some of your data to the following:

Affiliates and Sponsors

We may share your information with our partners, companies or reputable third parties that are under our corporate family for the purpose of offering you more services and products that can facilitate your amenities as well. And rest assured, we will not sell or give your information to third parties outside Rigid Host and our corporate family.

Service Providers

We may give your information to third parties that can offer you services on our behalf. To expound, our service providers in the UAE are given necessary data to execute their functions and we authorize them to disclose your information for their own marketing commitments.


We use the information you inputted on our online surveys and share to our affiliates and trusted third parties within our corporate family. We do this to tap the interest of our other customers.

Legal Causes

If we believe that the law requires us to do it, we can access, retain, and disclose information about our customers with other organizations that are outside Rigid Host. (e.g. subpoenas, court orders etc.)

Your Consent

However, if you wish to not disclose any detail about you to other entities outside Rigid Host, we can grant it.

Security of Data

We utilize reliable and proper security measures to protect your data and information that are enclosed in our system. We can prevent misuse, modification, loss and unauthorized sharing of your information to the public. We implement security procedures in internal, physical, and electronic processes to shield your information, and we put it under our control.

However, we will not be responsible for any mischances, mishaps, and catastrophes that occur within your network or your system. We only take responsibility for the ones that are connected to our services and relations that we both settled with.

How You Access and Update Your Information

If you register, sign up and use our services, have faith that we will give you the right to have access to it and to alter necessary changes if needed.

Changes in this Privacy Policy

Please be reminded that our Privacy Policy is updated anytime it is required to. We have the right to change what is stated here, in any manner that we want. We advise you to intermittently view this page to know the latest update regarding our Privacy Policies.

How to Contact Us

Rigid Host requires everyone that is concerned with this Privacy Policy to contact us in case they have any apprehensions.